SHIPPING INFORMATION
Decorette ships worldwide! No matter where you are in the world, we'll mail our decals right to your doorsteps.
All decals are carefully packaged in either mailing tubes, or cardboard mailers to protect them from damage during transit, so you can be sure your decals will always arrive safe and sound!
Self Collection is at Woodlands and strictly by prior appointment only. If you select this option, we will contact you once your order is ready to arrange a collection day/time.
There is no charge for self collection.
All orders within Singapore are delivered through a local courier service provider on a Next Day Door-to-Door delivery service to ensure receipt of goods as items are too large to fit into a regular mailbox.
You may specify your preferred delivery timeslot by leaving us a comment/note during checkout:
AM SLOT: 10am - 5pm
EVE SLOT: 5pm - 10pm
Total estimated delivery time (including processing time) is about 3 - 5 Working Days from the time orders are confirmed.
Decorette will contact you once your order is ready to confirm your preferred delivery time slot.
We have a network of retail outlets located in shopping malls that serve as convenient pickup locations.
A map of these locations is available at the order checkout process. You may select the most ideal pickup location and let us know in the Delivery comment box.
International postage rates start from SGD$15 and will vary depending on your order quantity.
Please allow for approximately 3 working days to process your order, on top of the following estimated delivery times:
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Australia / NZ: |
10 - 14 Working Days |
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South East Asia: |
10 - 14 Working Days (e.g. Malaysia, Hong Kong, Indonesia, Philippines) |
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Rest of the World: |
14 - 21 Working Days |
All international orders will be shipped with tracking numbers. You will be notified via email once your item has been shipped.
To find out exact shipping rates for your order, you may add items to your cart and go through the checkout process to display applicable shipping rates - this process will not commit you to your order until you confirm your purchase.
*Please note there are instances where customs in overseas countries delay packages for inspection and this is beyond our control. Delays can sometimes stretch up to 2 months in extreme rare cases and Decorette is not responsible for such delays, but do contact us if you believe your package has been delayed out of the ordinary.
Please feel free to contact us if you have specific shipping enquiries.